Patient Education
Patient Education
General Information Office Hours are Monday – Thursday from
9:00am until 5:00pm, Friday from 9:00am until 1:00pm Office visits are scheduled by appointment. 24 hour notice is to be given if you are unable to make appointment. Insurance is filed, but Co-Payment and deductibles are to be paid when services are rendered. Accounts which go unpaid, are turned over for collections in 90 days.
We maintain protocols to ensure the security and confidentiality of your personal information. We have physical security in our building, passwords to protect databases, compliance audits, and virus/intrusion detection software. Within our practice, access to your information is limited to those who need it to perform their jobs.
At the offices of Sumter Gastroenterology, LLC, we are committed to treating and using protected health information about you responsibly. This Notice is effective April 14, 2003, and applies to all protected health information as defined by federal regulations.
Introduction
Understanding Your Health Record
Each time you visit Sumter Gastroenterology, LLC, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnosis, treatment, and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as :
* Basis for planning your care and treatment,
* Means of communication among the many health professionals who contribute to your care,
* Legal document describing the care you received,
* Means by which you or a third-party payer can verify that services billed were actually provided,
* Tool in educating health professionals,
* Source of data for medical research,
* Source of information for public health officials charged to improve the health of the state and nation,
* Source of data for our planning and marketing, and
* Tool by which we can access and continually work to improve the care we render and outcomes we achieve
* Understanding what is in your record and how your health information is used helps you ensure its accuracy; better understand who, what, where, and why others may access your health information; and make informed decisions when authorizing disclosures to others.
Although your health record is the psychical property of Sumter Gastroenterology, LLC, the information belongs to you.
You have the right to:
* Obtain a paper copy of this notice of privacy policies upon request,
* Inspect and obtain a copy of your health record as provided by 45 CFR 164.524 (reasonable copy fees apply in accordance with state law),
* Amend your health record as provided by 45 CFR 164.526,
* Obtain an accounting of disclosures of your health information as provided by 45 CFR 164.528,
* Request confidential communications of your health information as provided by 45 CFR 164.522(b), and
* Request a restriction on certain uses and disclosures of your information as provided by 45 CFR 164.522(a) (however, we are not required by law to agree to a requested restriction)
Your Health Information Rights
For More Information or to Report a Problem
Our Responsibilities
Our practice is required to:
* Maintain the privacy of your health information,
* Provide you with this notice as to our legal duties and privacy practices with respect to information we collect and maintain about you,
* Abide by the terms of this notice,
* Notify you if we are unable to agree to a requested restriction,
* Accommodate reasonable requests you may have to communicate your health information.
* We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. We will keep a posted copy of the most current notice in our facility containing the effective date in the top, right-hand corner. In addition, each time you visit our facility for treatment, you may obtain a copy of the current notice in effect upon request.
We will not use or disclose your health information in a manner other than described in the section regarding Examples Of Disclosures For Treatment, Payment, And Health Operations, without written authorization, which you may revoke as provided by 45 CFR 164.508(b)(5), except to the extent that action has already been taken.
If you have questions and would like additional information, you may contact practice’s Privacy Officer,
If you believe your privacy rights have been violated, you can either file a complaint with the Office for Civil Rights, U.S. Department of Health and Human Services (OCR). There will be no retaliation for filing a complaint with either our practice or the OCR. The address for the OCR regional office for South Carolina is as follows:
Office for Civil Rights
U.S. Department of Health and Human Services
Atlanta Federal Center, Suite 3B7061 Forsyth Street, SW.,
Atlanta, GA 30303-8909
Examples Of Disclosures For Treatment, Payment, And Health Operations
We will use your health information for treatment.
We may provide medical information about you to health care providers, our practice personnel, or third parties who are involved in the provision, management, or coordination of your care.
For example:
Information obtained by a nurse, physician, or other member of your health care team will be recorded in your record and used to determine the course of treatment that should work best for you. Your medical information will be shared among health care professionals involved in your case.
We will also provide your other Physician(s) or subsequent health care provider(s) (when applicable) with copies of various reports that should assist them in treating you.
We will use your information for Payment.
We may disclose your information so that we can collect or make payment for the health care services that you receive.
For Example:
If you participate in a health insurance plan, we will disclose necessary information to that plan to obtain payment for your care.
We will use your information for regular health operations.
We may disclose your health information for our routine operations. These uses are necessary for certain administrative, financial, legal, and quality improvement activities that are necessary to run and support the core functions.
For Example :
Members of the quality improvement team may use information in your health record to access the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and service we provide and to reduce healthcare costs.
Appointment Reminders
Descendents
Work Compensation
Public Health
Research
Organ Procurement Organizations
As Required By Law
We may disclose health information as required by the law. This may include reporting a crime, responding to a court order, grand jury subpoena, warrant, discovery request, or other legal process, or complying with health oversight activities, such as audits, investigations, and inspections, necessary to ensure compliance with government regulations and civil rights laws.
Specialized Government Functions
We may disclose health information for military and veterans affairs or national security and intelligence activities.
Business Associates
Practice Marketing
We may contact you to provide information about treatment alternatives or other health-related benefits and services that may be of interest to you (for example, to notify you of any new tests or services we may be offering).
Food And Drug Administration (FDA)
We may disclose to the FDA health information relative to adverse events with respect to food, supplements, product and product defects, or post marketing surveillance information to enable product recalls, repairs or replacements.
Personal Representative
We may disclose information to your personal representative (person legally responsible for your care and authorized to act on your behalf in making decisions related to your health care)
To Avert A Serious Threat To Health/Safety
We may disclose your information when we believe in good faith that is is necessary to prevent a serious threat to your safety or that of another person. This may include cases of abuse, neglect, or domestic violence.
Communication With Family
Disaster Relief
Unless you object, we may disclose health information about you to an organization assisting in a disaster relief effort.
For all non-routine operations we will obtain your written authorization before disclosing your personal information. In addition, we take great care to safeguard your personal information in every way that we can to minimize and incidental disclosures.
